Bridgewater Finance Group are one of the UK’s most well-established financial solutions providers. Established 18 years ago, we live by the group’s vision of valuing our customers time, experience, and peace of mind. We provide ethical and customer focused financial solutions. Companies within the group are fully FCA authorised
and licensed by the Institute of Chartered Accountants in England and Wales.

We are perfectly located to major transport links, as we are just 9 minutes’ walk from Piccadilly and opposite Oxford Road Train station. St. Peter’s Square Metrolink is only 7 minutes’ walk, and we are in the middle of all major transport networks; including being just off the A57 with parking next door at the NCP.

We take pride in being a family and put our people and our customers at the heart of what we do. We are a company that you will be proud to work for. We offer excellent career progression, comprehensive training and development and excellent rewards and recognition programs. We work in a brilliant environment, that is fun and where you will feel included in the company from the moment you are here.

We are looking for people with experience with handling vulnerable customers, to join our Operations Support Team. By offering the best advice to our clients, we allow people to take back control of their financial life and are ethical and customer-centric in everything that we do.

Job title Role:

· Operations Support Agent

Job title Experience/requirements:

· Working with vulnerable customers in past

· DM & IVA understanding preferable but not essential

· Confidence to ask difficult and often personal questions

· Ability to apply quick thinking and empathy

· Adaptable and easily able to manage change of planned workloads and remain composed in high pressure

scenarios

Job title Benefits

· Market Leading basic based on experience

· Excellent working environment and team culture

· Excellent on-site facilities

· Excellent monthly reward and recognition program.

· Excellent bonus weekly and monthly

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